Free worldwide standard shipping is automatically applied to every order placed on our website, with no minimum order value required. No extra shipping fees, handling surcharges or hidden delivery costs will be added at checkout.
Estimated delivery timelines vary by destination country and region. Typical international transit ranges from 7 to 25 business days after dispatch. Delivery delays may occur due to customs inspections, local postal backlogs, weather disruptions, or unforeseen logistics issues beyond our control.
Customs duties, import taxes, and local clearance fees are the sole responsibility of the recipient in the destination country. We do not cover or reimburse any customs-related charges incurred upon arrival.
We ship to most countries and territories globally. In rare cases where local shipping restrictions apply to cosmetic and beauty goods, we reserve the right to cancel unshippable orders and communicate alternatives promptly.
If a package is marked lost, stolen, or severely damaged in transit, customers must submit supporting photos and order details to customer service within 5 business days of the expected delivery date. Claims will be reviewed and resolved on an individual basis.
We are not liable for delivery failures caused by inaccurate shipping addresses provided during checkout, missed delivery attempts, or unclaimed parcels held by local courier services. It is the customer’s responsibility to maintain correct contact and address information.
